Review and change information
Open Kigomo to review and edit shared cards, schedules, child profiles, care notes, caregivers, emergency information, and conversations. Shared changes synchronize to active family members. Profile photos stay on the phone or in the browser where they were added, and snapshot-planner card photos stay on the phone, except that Get 4 ideas sends profile photos to OpenAI after you allow AI features; family-card images explicitly added in a cloud-enabled planner are private shared workspace data.
Choose optional website analytics
Optional analytics stays off until you choose Accept analytics on a public page. Choose No thanks, or reopen Cookie preferences at the bottom of a public page to stop future optional collection. Your planner remains usable either way. This choice covers public Google Analytics and Kigomo's source-to-planning measurement; Google identifiers are not linked to family records. Kigomo's source attribution expires after 90 days and is removed by scheduled daily cleanup. Changing your choice does not erase data already collected; contact support for a data request. You can remove Google Analytics cookies through your browser settings.
Control what AI sees
Kigomo sends nothing to OpenAI until you allow AI features in the app, and you can withdraw that permission any time by turning off Use AI features (OpenAI) in Settings → Sharing & privacy. To personalize replies, AI Chat sends your message, recent history, and family context (your child's name and age, their care notes including allergies, caregiver names and city, and your family's plans for the next two weeks with their titles, times, which child each is for, and who is assigned) to OpenAI through Kigomo's server, along with what Kigomo remembers about your family while that is on. Kigomo asks for your permission again whenever what it sends changes, as it did when Kigomo remembers was added. A plan change AI Chat suggests happens only if you tap Confirm. Optional fields such as care notes and a caregiver's city can be left blank to keep them out of the AI context. See Privacy for how the request is handled.
Choose what Kigomo remembers
AI Chat starts a new conversation each day, and earlier chats stay readable in Chat. Once a day Kigomo writes a short summary of recent earlier chats (from the past seven days) and keeps a few lasting family notes so you don't have to repeat yourself. Chats from before October 15, 2026, or from before you last turned Kigomo remembers back on, are never summarised. In Family, open Kigomo remembers to see every note, add or edit one, or delete it. Summaries can't be edited one by one; turning Kigomo remembers off removes them, as does deleting the family, and a caregiver's account deletion removes the summaries of chats they took part in. Every caregiver in your family sees the same list. Turn Kigomo remembers off to erase every note and every chat summary for your family and stop keeping new ones; your chat messages stay. Kigomo is built not to keep notes or summaries about health, allergies, money, legal matters, addresses or schools, or other people's children; that is our best effort, not a guarantee, so delete any note that slips through — see Privacy for the full list.
Choose emails and alerts
The morning email is on by default once your email address is confirmed. Turn it off with the Unsubscribe link at the bottom of any morning email, or with Morning email in Settings on the app or the web; turn it back on the same way. On iPhone, Settings → Notifications holds the rest, each off until you turn it on and each for that iPhone only: Exact-time reminders; Show what it’s for, which puts the plan’s name on your lock screen; Only my reminders, which limits reminders and Apple Calendar alarms to plans assigned to you or to nobody; and Tell me when the plan changes, which sends one generic alert when someone else in your family changes the plan. Turning that last one off removes the iPhone’s registration for those alerts; signing out tries to, and if it can’t reach Kigomo, the next sign-in on that iPhone takes it over with alerts off. You can also manage notification permission in iPhone Settings.
Stop Apple Calendar sync
In Family, turn off Sync to Apple Calendar to remove Kigomo-exported events while Calendar access is available. If you already revoked access or removed the app, open Apple Calendar and remove the dedicated Kigomo calendar manually. This does not delete plans from the Kigomo family workspace.
Leave or delete a shared family
In Family, tap your profile picture in the top-right corner, then Settings → Account → Family access options. There, a caregiver can leave a family. After the server confirms the leave, Kigomo removes that family's offline cache, local photo files, chat cache, and interaction history from the phone. The owner can delete the shared family for everyone. Deleting it permanently removes its shared cards, schedules, profiles, messages, and related records and clears the same local data from the owner's phone. Family-card photos become inaccessible the moment the family is deleted: no link to them can be created again. Their stored files are erased automatically: media removed from a family is permanently erased within about 7 days, and archived cards and their photos are permanently deleted after 30 days.
Delete your account
In Family, tap your profile picture in the top-right corner, then Settings → Account → Family access options. There, choose Delete account and data. If you own a family workspace, that workspace and its shared data are deleted along with your account. If you joined someone else’s family, the photos you added are deleted with your account, along with your card notes and chat messages, and your share links stop working. Your votes, high-fives and your name on plans are removed. The plans themselves stay with the family. Photo ideas the other caregiver saved stay with them. This cannot be undone.
One case is held back on purpose. If you own a family that another caregiver is still part of, Kigomo will not delete your account yet — doing so would take their whole family with it. You have two ways forward, and Kigomo tells you which one you are in: ask the other caregiver to leave the family from their own phone, or delete the shared family for everyone first and then delete your account. If you do not own a family, nothing holds up your deletion; families you joined stay with the person who owns them.
Remove the app from one phone
- Touch and hold Kigomo on your Home Screen.
- Choose Remove App, then Delete App.
- Confirm deletion.
This removes the local cache and photo files from that iPhone. It does not delete the account or shared workspace. Sign in again to restore shared data.
Need help?
Email team@kigomo.com. Do not include a child’s date of birth, medical details, emergency information, or private photos in support email.